Evaluating Students’ Perception of Adoption of Blended Learning in UNITEN

Abstract

Blended learning (BL) is an approach that combines conventional in-class and online learning activities to improve students’ performances. Adoption of BL for higher education is considered the “new normal” and is happening across the globe, as well as in Higher Education Institutions (HEI’s) in Malaysia. Assessing students' satisfaction is an important aspect as it affects learning abilities and essential for HEI’s to give an overview of their current BL implementation. Universiti Tenaga Nasional (UNITEN) has been implementing BL since 2016. The objectives of this study are to investigate students’ awareness of BL implementation and to measure their level of satisfaction with the courses that they have registered. Data are gathered from undergraduate students in different levels of studies. The study employed quantitative and qualitative approaches through the dissemination of online questionnaires. Based on the results, the majority of students aware that UNITEN has been implementing BL concept and BL implementation in the courses was well introduced. Most of the students were satisfied with its implementation, and were agreed that BL had helped them in their study - improvement of CGPA, better time management and reinforces learning. The outcome of this research will be beneficial for fine-tuning of BL implementation in the institution moving forward.